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I’ve had issues with my fridge’s compressor before, and a previous service couldn’t fix it right. This time, we called this company specifically because they advertise Thermador expertise. The difference was night and day. The technician explained the unique sealed system in our model, performed a precise repair, and showed me the diagnostic codes. It’s been running perfectly and quietly for months now.

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My Thermador dishwasher started leaking onto my hardwood floor. I was worried it was a major, expensive issue. The technician was incredibly thorough. He traced the leak to a small, faulty water inlet valve (not a pump or tub issue, thankfully). He explained the repair clearly, used an OEM Thermador part, and tested it through multiple cycles. No more leaks, and the warranty on the repair gives me total peace of mind.

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From the initial text confirming my appointment window to the detailed invoice, the communication was top-notch. Highly recommend!

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I had a problem with my cooktop (one burner failed). The technician arrived 3 hours after my call and got everything back to 100% functionality on the same day! That's what I call high-quality service!

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My oven died the morning I was hosting a dinner party. I was in full panic mode. I called this service, and they had a technician at my door that very afternoon. He diagnosed a faulty heating element quickly, had the part in his van, and fixed it on the spot. He even ran a calibration cycle to ensure perfect temperature. The dinner party was saved! Incredible same-day service and expertise. Lifesavers!

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Excellent overall experience. Quick response time and arrived when expected. Very
professional in all aspects and would use again in the future.